Provider checks
Bookable experiences are reviewed before they go live, with the tour description, inclusions, timing, pickup details, and provider handoff visible before checkout.
Safety
Travel with clear expectations.
CreteUnlocked keeps tour information visible before checkout and routes important day-of details through the booking flow.
Clear inclusions
Provider confirmation
Pickup context
Payment and confirmation
When online payment is available, checkout runs through Stripe. When it is paused, CreteUnlocked handles the request on WhatsApp; a request is confirmed only after availability, pickup, cancellation terms, and any payment step are agreed.
Pickup and day-before details
Pickup stops and time windows can vary by resort area. Keep nearby plans flexible until the provider confirms the exact pickup point, time window, and any day-before instructions.
Support if plans change
Sea, road, and weather conditions can change quickly in Crete. If a provider declines, changes timing, cannot serve a hotel pickup, or needs a different route, CreteUnlocked support helps with the next available option or cancellation path.