Terms

Terms for using CreteUnlocked.

Use the guide for planning, review tour information before booking, and make sure request or checkout details are accurate before you commit.

Guide usage
Booking accuracy
Provider details

Guide content

Guide pages are provided to help travelers discover Crete. Details can change, so confirm opening times and local conditions before relying on them.

Tour information

Tour descriptions, prices, options, request status, and availability should be reviewed on the relevant tour page and request or checkout summary.

Request and checkout responsibility

Guests are responsible for submitting accurate contact, passenger, pickup, and preference information during the request or checkout flow. If the request continues on WhatsApp, the same accuracy matters there before CreteUnlocked or the provider confirms anything.

Local provider details

Local providers may set their own timing, route, safety, cancellation, licence, deposit, or weather rules. CreteUnlocked surfaces the important details before you commit wherever they are available, and asks for confirmation in WhatsApp when online checkout is paused.

When a request becomes confirmed

A WhatsApp request is not confirmed until availability, pickup or meeting point, price basis, cancellation deadline, guest details, and any payment step have been agreed.